Tax time tip
February 4, 2010
Tax time is just around the corner. If you think you might need help from Uncle Sam and plan to the IRS’s toll-free hotline to get that help, the best advice might be to call early and carve out some time to wait on the phone.
A story in the Washington Post says that the IRS only expects to answer 71 percent of the calls to their toll-free help line. That means that 29 percent of people (not a paltry number) who call are not going to get a person on the phone.
On top of that, the article goes on to say that the estimated hold time a caller will spend on the phone before speaking to a person is going to be 12 minutes.
The toll-free hotline number is (800) 829-1040. You can also find answers to a lot of tax questions at www.irs.gov.
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